• Training and Support Options

    Connected Learning Training & Support

    The Connected Learning Team offer a range of services to support teaching and learning at VU. Click on 'Read More' to find out about training and support options.

    Read More
  • Block Model at VU

    Block Model

    Read about the VU block model and gather all the information you need to be able to teach for it.

    Read More
  • Online Support

    Training and Support

    Click on Read More to book yourself in for an individual online support session.

    Read More
  • Unit Guides

    Automatic Unit Guides Created

    The unit guide generator is editable before students gain access to the unit delivery space

    Read More

VU Collaborate Help provides support and guidance in the practice of blended learning, block teaching and VU Collaborate with training & support, information, guides and tools.

If you are new to VU Collaborate, you can start your journey here

Many instructor guides are also available on video; see them at Video Guides List

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Block Model

Block Model at Victoria University

 

 

Training and Support icon

Training & Support

Workshops, Drop Ins and Specialist VU Collaborate training on offer

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New to VU Collaborate

Everything you need to get started with VU’s Learning System

 

 

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Digital Media Support

Video, Web, Innovation Hub

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Help Guides

Step-by-Step help for VU Collaborate using Help Guides library

 

 

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Contact Us

Need more help?

The VUSafe App

VUSafe is an essential tool to enhance your safety at Victoria University. The app will send you important safety alerts and provide instant access to campus safety resources. VUSafe is the official mobile safety app of Victoria University.

landing page

Download

VUSafe is free to download.

google play      appstore logo


App Features:

 emerg alert  

Emergency Alert

In an emergency press the Trigger Emergency Alert button to set off a silent alarm. The alarm will call Campus Security and send them to your location if they are needed.

                            
friend  

Friend walk

Have a friend virtually watch over you as you walk.

Tap the button and select a contact, they’ll receive a message with a link to view a map and track your location. Pick your destination, and start walking.

If you need help just hit a button to notify your friend and start an emergency call. When you get to your destination safely, just tap the button to end the call.

               
emerg plans

Emergency Plans

Check out the emergency plans for your campus so you know what to do in the event of a bomb threat or active armed offender.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

emer contacts  

Emergency contacts

Immediately contact emergency services with the push of a button. On campus, you can contact Campus Security and request first aid assistance. Off campus, you can contact Emergency Services 000 (triple zero).

          
safety toolbox  

Safety toolbox

The toolbox has a range of safety tools, including a flashlight, safety notification history, and VU shuttle bus tracking.

  
report

Report a tip

Report a tip to Campus Security. You can write an email, take a photo or video and send it directly through the app, or call in a tip to Campus Security.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

Request security escort

Send a request to Campus Security officers, who can walk you to and from buildings, public transport or to your vehicle on campus. You can make a call or book using the enquiry form in advance.

 


How the app works

About location services

VUSafe uses beacon technology to locate your device using GPS, WiFi and Cellular services.

Location services must be enabled on your phone to send your location to Security Services using the emergency alert and live tracking using the Friend Walk.

About notifications

VUSafe uses high-speed push messaging through WiFi and Cellular networks to send safety alerts to your phone.

Notification services must be enabled on your phone to receive the notifications. If you’re connected to a network you’ll get a notification even when the app is not running.

When should I use the emergency alert function?

You should trigger the Mobile BlueLight to send an emergency notification if you feel unsafe, if you or someone else has been threatened, assaulted or robbed.

When should I report a tip?

You should report a tip when you see any security incidents or suspicious activity on campus or in carparks. You can use the options to send a photo or video tip, as well as an email.

 

Contact Safe Community

For more information about the safety app, and for advice, assistance and support if you have experienced or witnessed concerning behaviour, contact Safer Community:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: +61 3 9919 5707

 


Further Support

Visit the VU Collaborate Help site at https://vucollaboratehelp.vu.edu.au for up to date information and resources on blended learning or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Contact ITS Service Desk on (03) 9919 2777 or via self-service http://servicedesk.vu.edu.au for further technical support.