The VUSafe App
VUSafe is an essential tool to enhance your safety at Victoria University. The app will send you important safety alerts and provide instant access to campus safety resources. VUSafe is the official mobile safety app of Victoria University.
VUSafe is free to download.
In an emergency press the Trigger Emergency Alert button to set off a silent alarm. The alarm will call Campus Security and send them to your location if they are needed.
Have a friend virtually watch over you as you walk.
Tap the button and select a contact, they’ll receive a message with a link to view a map and track your location. Pick your destination, and start walking.
If you need help just hit a button to notify your friend and start an emergency call. When you get to your destination safely, just tap the button to end the call.
Check out the emergency plans for your campus so you know what to do in the event of a bomb threat or active armed offender.
Immediately contact emergency services with the push of a button. On campus, you can contact Campus Security and request first aid assistance. Off campus, you can contact Emergency Services 000 (triple zero).
The toolbox has a range of safety tools, including a flashlight, safety notification history, and VU shuttle bus tracking.
Report a tip
Report a tip to Campus Security. You can write an email, take a photo or video and send it directly through the app, or call in a tip to Campus Security.
Request security escort
Send a request to Campus Security officers, who can walk you to and from buildings, public transport or to your vehicle on campus. You can make a call or book using the enquiry form in advance.
How the app works
About location services
VUSafe uses beacon technology to locate your device using GPS, WiFi and Cellular services.
Location services must be enabled on your phone to send your location to Security Services using the emergency alert and live tracking using the Friend Walk.
VUSafe uses high-speed push messaging through WiFi and Cellular networks to send safety alerts to your phone.
Notification services must be enabled on your phone to receive the notifications. If you’re connected to a network you’ll get a notification even when the app is not running.
When should I use the emergency alert function?
You should trigger the Mobile BlueLight to send an emergency notification if you feel unsafe, if you or someone else has been threatened, assaulted or robbed.
When should I report a tip?
You should report a tip when you see any security incidents or suspicious activity on campus or in carparks. You can use the options to send a photo or video tip, as well as an email.
Contact Safe Community
For more information about the safety app, and for advice, assistance and support if you have experienced or witnessed concerning behaviour, contact Safer Community:
Phone: +61 3 9919 5707
Contact ITS Service Desk on (03) 9919 2777 or via self-service http://servicedesk.vu.edu.au for further technical support.