VU Collaborate Staff Training & Support

Training and resources for the VU Collaborate system and associate tools.
Please note that these training sessions are catered for VU Staff members only.

Please note that our team will not be able to resolve technical issues or student enrolments, these should be directed to the ITS Service Desk via via service request.

Workshops  One-on-One Sessions  Guides and Resources  FAQs

 

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Professional Workshop

Workshops include:

  • Introduction to VU Collaborate
  • Creating quizzes
  • Creating H5P learning activities
  • Creating rubrics
  • Zoom virtual classrooms
  • Panopto and screen capture videos
  • Using Similarity Check
  • and more!

View the Training Calendar

Other VU Collaborate Workshops can be developed for your team (5 - 10 attendees required), contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to request a session.

 

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One-on-One Sessions

Book 30-minute one-on-one sessions with our team members to learn more about the VU Collaborate system, utilise interactive tools, or discuss how to set up tasks and assessments that cater to your needs.

These sessions are delivered over Zoom or On-campus Hives (City Tower & Footscray Park), allowing you to choose days and times that suit your schedule from a location convenient for you.

Book a 1:1 Session

 

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Guides and Resources

To learn about how to use VU Collaborate and other teaching tools, including:

Help Guide Index   Newsletter

 

Quick Chat with our team:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Chat Now! or Leave a Message! on the VU Collaborate Help site or unit space.

 

Support for students

Step-by-step help guides in the Student VU Collaborate Help site. Other support for students can be found Advices and Assistance for Students

Contact the IT Service Desk at (03) 9919 2777 or via self-service at VU Support Hub for technical support.

 

FAQs

(1) Are you provide training & support for Students as well?

Are you provide training & support for VU Students as well?

The VU Collaborate training and services are for the exclusive use of VU staff. 

For students, we provide:

(2) Can I drop-in to your campus hives without booking?

We encourage all staff members to make a booking with our team, as our team may be occupied with workshops and training sessions during that time.

Make your booking with us via One-on-One session booking.

(3) Does the team provide support outside of business hours?

Our team only operates during work hours Monday to Friday from 9:00 AM - 4:00 PM. For after-hour technical support, please contact the IT Service Desk.

(4) Does the team assist staff members with content creation or re-design of units?

Our small team don’t have enough capacity to assist you with content creation or design and developing your units. This includes creating H5P, loading materials, etc.

Instead, our lovely members can walk you through the steps and process of creating your content via our on-campus hives or online sessions.

(5) Where is the Hive?

We are located at

  • Building A, room A202 Footscray Park campus and
  • Level 15, room 1516 at the City Tower campus.

(6) I need assistance with recording Welcome Video, who should I contact?

To request a session where you can have a professional video recording for your Welcome Video or any other media-related, you can email Video Hive and the team will get back to you shortly.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

or fill out this form: Contact Video Hive