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New Staff Checklist

If you are new to VU Collaborate, start here.

New Staff Checklist

Welcome to VU! Whether you are a lecturer, tutor, support staff or service; this checklist will make sure you have everything you need to start using VU Collaborate; Victoria University’s learning management system. Sites in VU Collaborate are called spaces, they are used to support student learning with tools for course management, providing timely feedback and creating interactive and personalised learning experiences.


Steps to TakeTroubleshooting
  1. Get your eNumber so you can log in to VU systems  
    (this should be sent to you by your hiring supervisor).

I don’t have an eNumber yet.
Contact your hiring supervisor or People & Culture - at 9919-5999.

  1. Use your eNumber and password to Login into VU Collaborate (you can access it through the VU website and MYVU portal as well).
I have an eNumber but it isn’t working.
Call ITS service desk for support at 9919-2777.
  1. Check that you have access to a sandpit and any space you should be teaching. (A sandpit is a private online space for you to practice using VU Collaborate)

I can log in to VU Collaborate but I don’t see the sandpit I can use.
You can create your own sandpits (maximum of 5). Go to Creating New Sandpit Spaces to find out how to do this.

  1. Master Spaces are always available but students are not enrolled in these.  Unit Delivery Spaces are the spaces you will use to teach from.  Make sure you are enrolled in the Unit Master Space more than two weeks before the unit starts so you are automatically enrolled into the Delivery Space when it is automatically created.  

If there is no Unit Master Space or Unit Delivery Space available to you for the unit you are teaching, you will need to get enrolled. Talk to the College Manager or Unit Coordinator to get enrolled.  Alternatively, email  This email address is being protected from spambots. You need JavaScript enabled to view it.with the details of the unit and your role.

  1. Go to the New to VU Collaborate page on this website and get started adding content, activities and assessment.
  1. Book into one (or 10) of our VU Collaborate Training sessions which run at various campuses throughout the year.


Further Support

Visit the VU Collaborate Help site at for up to date information and resources on blended learning or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Contact ITS Service Desk on (03) 9919 2777 or via self-service for further technical support.

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