VU Collaborate provides a set of communication tools that can be integrated into units to facilitate the communications between staff and students and among students themselves.
Synchronous Communication tools can be used for managing communications occurring at the same time. The synchronous communication tools included in VU Collaborate include Online Chat, Instant Messaging and WebEx Virtual Classroom video conferencing.
Asynchronous Communication tools can be used for managing communications when messages are sent and received at different times. The asynchronous tools available through VU Collaborate include Email, News, online Discussion Forums and Intelligent Agents which is an analytical tool that enables staff to select a number of criteria that can be used to identify students and send them automated emails.
Contact ITS Service Desk on (03) 9919 2777 or via self-service http://servicedesk.vu.edu.au for further technical support.