How to Install Panopto on Windows

Panopto allows for video creation, screencast video recordings, video streaming, and video content management in VU Collaborates. This guide will assist in the installation of Panopto for Windows. 

In an instance where the Panopto installation fails to complete, please check if you have turned off the anti-virus software on your computer. Alternatively, you can also follow these steps on anti-virus exclusions as listed in this Panopto Support Article:

Anti-virus Exclusions: (These will work for machines running the Remote Recorder and/or the Windows Recorder)

1. Folders (defaults) and all subfolders under the specified folders to exclude from anti-virus scans: 
- C:\PanoptoRecorder 
- C:\Program Files\Panopto\Recorder
- C:\Program Files\Panopto\Remote Recorder
- C:\Program Files (x86)\Panopto\Recorder
- C:\Program Files (x86)\Panopto\Remote Recorder
- If you changed these folders from the defaults, then exclude the new folders


2. Processes to exclude: Recorder.exe and RemoteRecorder.exe

3. Services to exclude: PanoptoRecorderService and PanoptoRemoteRecorderService


1.  Login to VU Collaborate, navigate to any unit and click on the Video tab.

Video


2.  Click on the Download Panopto link, located in the top right of the sessions page. 
 

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3.  Once the popup screen opens, click on Dowload Panopto. 

download panopto button


4.  If you are using Google Chrome as your browser, the download will appear at the bottom of your browser like so. Click on it to open.

chrome download


5.  If you are using a different browser, locate panoptorecorder.exe that you've downloaded and run the application.

6.  If you are installing Panopto onto a work computer, you may be required to enter your login details to verify the installation in Windows User Account Control.

UAC login


7.  By default, Panopto will enter the install location, storage location and web server details. If these fields are blank, enter them as below. Click Next to continue. 

program storage locations


8. Click Install to begin the installation.

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9.  Double click on the Panopto shortcut now on the desktop to open the program for the first time.

panopto shortcut


10.  When opening Panopto for the first time, you will be prompted to log in. Ensure vu.ap.panopto.com is selected, tick Remember me and then click Sign in.

 

panopto welcome screen login


11.  After clicking sign in, Panopto will launch a login window in Chrome. Click Open Panopto Recorder. This will launch the program with you logged in. You may need to repeat this step if the login fails due to a timeout. 

chrome panopto login

12. Alternatively, you can pass your credentials via Web Launch by clicking the Create Button and then Record a New Session.


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13. Once Panopto is launched, you will then see this window shown below and can proceed with recording a session. 

Panapto Windows Capture

For detailed steps on how to start recording videos on Panopto, refer to this help guide on Recording a Video Using Panopto for Windows.


Further Support

Visit the VU Collaborate Help site at https://vucollaboratehelp.vu.edu.au for up to date information and resources on blended learning or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Contact ITS Service Desk on (03) 9919 2777 or via self-service http://servicedesk.vu.edu.au for further technical support.

 

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